Policies

Reservations

You may inquire about our property by phone, online or email, however all reservations must be made over the phone or online.  There is a 2 night stay minimum (unless we approve an exception during low occupancy).  Weekends require Friday and Saturday night stay.  Memorial Day, 4th of July & Labor Day require 3 night stay.

We use PayPal to process credit/debit cards.  You don't need a PayPal account to use this service.  

PAYMENT POLICY

Payments are made in full at the time of your reservation.  Adjustments to number of guests, boat slip rentals and pet fees will be made at checkin.    Final payment may be made with cash, check or credit card.

CANCELLATION POLICY

A reservation is a commitment on our part not to sell the room to anyone else and on your part to buy that number of nights. Unlike large hotels, we have a small number of rooms and do not oversell or double book to cover cancellations and no shows. 

Guests that cancel at least 14 days before check-in will get back 100% of the amount you've paid. If you cancel between 7 and 14 days before check-in, you'll get back 50%. Otherwise, there is no refund.

Rates and policies are subject to change at any time.

 

Pets

We are one of the few pet friendly resorts on Pomme de Terre.  We ask that you please clean up after your pet to keep the grounds enjoyable for all guests!  If your pet doesn't play nicely with others please keep them on a leash when out in shared areas. The pet fee is $10 per day per pet.

Smoking

All cabins are smoke free.  There is plenty of room to step outside on the private deck.  There are also areas that provide cover during inclement weather.

If you smoke in the room you will be charged a $35 cleaning fee.

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