Policies

Reservations

You may inquire about our property by phone, online or email, however all reservations must be made over the phone or online.  A deposit is required to confirm a reservation.   There is a 2 night stay minimum (unless we approve an exception during low occupancy).  Weekends require Friday and Saturday night stay.  Memorial Day, 4th of July & Labor Day require 3 night stay.

DEPOSIT AND PAYMENT POLICY

A deposit of 1 nights rental is required to hold your reservation.  Deposits must be paid with a credit card over the phone or online. Your deposit will be deducted from your bill when paid in full upon arrival.  Final payment may be made with cash, check or credit card.

CANCELLATION POLICY

A reservation is a commitment on our part not to sell the room to anyone else and on your part to buy that number of nights. Unlike large hotels, we have a small number of rooms and do not oversell or double book to cover cancellations and no shows. 

In the event of cancellation with 14 days’notice prior to scheduled arrival date, deposits will be refunded in full minus a $25 per room processing fee. You may also change your arrival and/or departure dates with at least 14 days notice without charge.

IF YOU CANCEL YOUR RESERVATION WITH LESS THAN 14 DAYS OF SCHEDULED ARRIVAL, YOU FORFEIT YOUR DEPOSIT IN ITS ENTIRETY. IF YOU SHORTEN YOUR RESERVATION WITH LESS THAN 14 DAYS OF ARRIVAL, YOU ARE LIABLE FOR THE ORIGINAL AMOUNT TO THE EXTENT WE CANNOT RE-RENT THE NIGHTS YOU HAVE VACATED. IF YOU CHECK IN AND SUBSEQUENTLY SHORTEN YOUR STAY FOR ANY REASON WHATSOEVER, YOU WILL STILL BE CHARGED FOR THE ENTIRE AMOUNT OF THE STAY. IF YOU CANCEL YOUR STAY WITH LESS THAN 7 DAYS NOTICE OR FAIL TO SHOW UP, YOU WILL BE CHARGED FOR THE ENTIRE AMOUNT DUE FOR YOUR RESERVED STAY.

Rates and policies are subject to change at any time.

 

Pets

We are one of the few pet friendly resorts on Pomme de Terre.  We ask that you please clean up after your pet to keep the grounds enjoyable for all guests!  If your pet doesn't play nicely with others please keep them on a leash when out in shared areas. The pet fee is $10 per day per pet.

Smoking

All cabins are smoke free.  There is plenty of room to step outside on the private deck.  There are also areas that provide cover during inclement weather.

If you smoke in the room you will be charged a $35 cleaning fee.

Ask us anything! We’re here to answer any questions you have. 

 

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